Cultural Care Au Pair
Ages: 0 and up
Cost: Average fee $1,571.10/month
The Culture Care Au Pair program offers families flexible, live-in childcare with an international perspective. Cultural Care has placed more than 65,000 au pairs in American homes since 1989. The local Vermont Group helps manage about 40 local placements.
Reviewed on 09/03/2017
This agency is the worst. Honestly hire a nanny, you will be so thankful
You did! Our Au pair was dangerous and a liar and I altered my LLC many times only to be pacified again and again. Then when everything came tumbling down and the higher ups at Cultural Care called, the literally tried to offer me $400 to sign a form releasing them of all responsibility. Then upped it when I would not sign to $800. No thanks I want more than...more
Reviewed on 11/30/2016
I know experiences differ, but stay far away from Cultural Care Au Pair if you are looking for an au pair. At the very least, cut an au pair loose as soon as you know it is not working out. Get someone who is only interested in getting to America and hates working with kids and the agency will defend them up and down while they go off somewhere else (or get out of their contract) while you're stuck with yours, which is the most one-sided...more
Reviewed on 04/26/2016
Our family has had experience with two agencies, Expert Au Pair and Cultural Care. We had an excellent experience with Expert Au Pair, which I have addressed in another review.
Cultural Care was fraught with problems that have direct impact on families and au pairs.
Here is a summary of some of the problems.
1) They insist on having all conversations over the phone, regardless of the customer’s...more
Reviewed on 03/10/2016
Unfortunately, We had a bad experience for the most part. Our first aupair was horrible with young children. She did not comfort, hold or care for them. She was on her phone most of the time. She also said that the training in NY was a total joke. She learned nothing about childcare. Talking to the LCC didn't work as she really didn't care about our children's and families needs, but more about keeping the aupair in a home.
Reviewed on 01/24/2016
Go look at reviews on Yelp. This is a scam organization run by people who care nothing for child safety. My au pair stole my car, crashed it, lied and didn't report to police or insurance then it was uncovered that she had ordered a fake ID with my last name attached to hers and was association with shady criminals she met online. Even worse was the treatment I received from Cultural Care and the shocking revelations I I covered about...more
Reviewed on 01/19/2016
Going through a nightmare at the moment with this company and my (ex) au pair. Au pair calme to us from South Africa and even after trying to do our due diligence during several interviews, completely missed the fact as we assumed surely cc will only allow folks with at least the minimum experience in childcare. This au pair had never ever done laundry in her life!!! Abandoned my kids on several occasions at home while she went out to...more
Reviewed on 01/11/2016
Cultural Care Au Pair is a master at false advertising and negligence. They sell falsehoods to au pairs and families. They cannot retain local managers for long enough to provide adequate support The company been sued so many times that most of the staff effort goes to spin doctoring and legal defense. I dealt with au pairs that beat my child, left him asleep in a pool of vomit, trashed my house, made illegal recordings in my house, and...more
Reviewed on 09/18/2015
Had high hopes for this program. Was looking forward to the cultural exchange with our Italian au pair with my husbands living abroad experience in Italy. But it was five weeks of me babysitting double the children. My load was not lifted but rather tripled. Horrible placement process. I think the only two questions in their screening process is " Do you want to go to america?" "Can you stand hanging out with kids?" That was our experience...more
Reviewed on 09/17/2015
I have been using the Cultural Care Au Pair Agency for 3 years now. We have had a great experience with them and with all of our Au Pairs. The experience has been positive for my family and children.
I would say that the agency is not perfect, but they are good and supportive. They will listen to you if you make a stink about something. When it comes to searching for your au pair it is up to you who you choose, so you...more
Reviewed on 08/22/2015
Please do yourself a favor and do the research on this horrific agency. From your local coordinator to the director of the east coast, the worst customer service of any company. Read all reviews thoroughly, I wish I had, they are all true. I did not do enough due diligence, I only hope you will prior to engaging in any business with this company. I filed complaints with the company about the au pair (lack of interest in the children, unsafe...more